At Zest BillPay, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform to pay utility bills, recharges, and other services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, email address, mobile number.

• Payment Details: UPI ID, bank details (limited), transaction history.

• Usage Data: IP address, browser type, device information, access time, and pages visited.

• Location Data: For fraud prevention and improved service availability.

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and confirm your payments.

• To improve user experience and provide customer support.

• To send you transaction updates, receipts, and notifications.

• To prevent fraud and ensure platform security.

• To comply with legal and regulatory obligations.

3. Sharing of Your Information

We do not sell or rent your personal data to third parties. We may share your data with:

• Trusted service providers (payment gateways, SMS/email providers).

• Government authorities (as required by law or regulation).

• Security and compliance partners (for fraud detection or audit purposes).

4. Data Security

We implement industry-standard security measures, including SSL encryption, secure servers, and limited access protocols to protect your information.

5. Your Rights

You have the right to:

• Access or update your personal data.

• Request deletion of your account and associated data.

• Withdraw consent for non-essential communications.

• Contact us regarding any privacy concerns at [Your Email or Contact Page].

6. Cookies & Tracking Technologies

We use cookies to:

• Maintain login sessions

• Understand site traffic and behavior

• Improve our service experience

You can disable cookies via your browser settings, though some features may not function properly.

7. Third-Party Links

Our platform may contain links to external websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Address : Office-18,Sahyog Chambers, Mangadh Chowk, Mini Bazar, Varachha Road, Surat, Surat City, Gujarat, India, 395006
Mobile : 7433985548

Email: support@zestbillpay.com
Website: https://zestbillpay.com